State Farm® Insurance Agent Kathy Song
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Timothy Lambirth
July 9, 2026
"They really looked out for me and took care of my insurance needs. Elizabeth was a Rockstar. She was professional, proactive and pleasant."
"Timothy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kathy Song’s Team is just a call or email away!"
Mike Uva
July 7, 2026
"I have been with State Farm for Many, many, many years now. Incredible services at comparable prices.
So much so, that I have a complete bundle of Home and vehicles Insurance with them. I highly recommend my agent and all the folks at State Farm."
"Thanks so much for the amazing review, Mike! We really appreciate your support here in Valencia . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
jenny villa
June 23, 2026
"As a young adult who didn’t know much about insurance, I was honestly overwhelmed when trying to find the right coverage. Thankfully, Paulina at State Farm made the entire process easy to understand. She took the time to answer all of my questions, explain my options in a way that made sense, and made sure I felt confident in the decisions I was making.
What stood out most was her patience and willingness to educate me instead of just trying to sell me a policy. She made sure I understood what I was paying for, what my coverage included, and what would best fit my needs and budget. I never felt rushed or pressured, and she always made me feel comfortable reaching out with additional questions.
Thanks to Paulina, I feel much more confident about managing my insurance and understanding the coverage I have. She genuinely cares about helping her clients make informed decisions and takes the time to make sure nothing is overlooked. I truly appreciate all of her guidance and support throughout the process."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kathy Song’s Team. "
Angelica Reyna Rios
June 19, 2026
"Great office! Paulina was so helpful and knowledgeable. Would definitely recommend!"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kathy Song’s Team. "
Anabel Herrera
June 10, 2026
"Had a great experience working with Paulina! She was friendly, helpful, and made the whole process really easy. She took the time to explain everything and answered all my questions. Highly recommend her if you’re looking for someone who truly cares and provides great customer service! 😊"
"Thank you for your kind review of State Farm Agent Kathy Song’s Team. We appreciate it!"
Naomi Suzuki
May 30, 2026
"Paulina's professionalism is top tier! She's very knowledgeable, friendly, prompt with responses and speaks fluent spanish as well. I appreciate her help whenever I call with questions regarding my policies because I know she'll get the job done."
"Thanks so much for the amazing review, Naomi! We really appreciate your support here in Valencia . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Dashton Garcia
May 29, 2026
"I had excellent experience. The team was friendly, knowledgeable, and very professional. They answered all my questions, guided me through the process, and made everything easy. I truly appreciate the help and would highly recommend them."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Jesus Guzman
May 22, 2026
"I had a great experience with Paulina when I called about the payment issue at Kathy’s office. She was very helpful and professional, she was also very polite throughout the call."
"Wow, thank you for the 5-star review, Jesus! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Caroline Cheese
May 11, 2026
"My experience working Liz and the team was incredibly smooth. They were patient and friendly, and everything was settled with ease and professionalism. I especially appreciated their courtesy and how easy it was to work with them!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kathy Song’s Team. "
Joseph Beloved
May 1, 2026
"Kathy’s office has serviced my family for over 10 years. They also have my bond for my side business. I’m grateful for all the advice and support I get when I’ve dealt with claims for my family members. Love you guys!"
"Joseph, thank you for your wonderful review of State Farm Agent Kathy Song’s Team!"
ana rosa espinoza
April 30, 2026
"I had a great experience working with my State Farm agent, Joseph. He was knowledgeable, patient, and took the time to explain all of my options clearly so I could choose the best coverage for my needs.
Joseph made the whole process smooth and stress-free, and I really appreciated his responsiveness whenever I had questions. It’s clear he genuinely cares about his clients and goes the extra mile to provide excellent service.
I highly recommend Joseph at State Farm if you’re looking for someone reliable, professional, and easy to work with!"
"Thank you for taking the time to leave such a great review, ana. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Mikaela Siao
April 30, 2026
"Liz and the team were so helpful, all the problems I had were easily solved."
"Mikaela, thank you for your wonderful review of State Farm Agent Kathy Song’s Team!"
Ernnie Lozano
April 29, 2026
"I’ve been with Kathy’s office for many years and they’ve had great customer service! Shout out to Angie for being so great! The whole team is awesome!"
"Wow, thank you for the 5-star review, Ernnie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Christopher Fey
April 2, 2026
"Elizabeth Be was great, handled my request with knowledge, speed, courtesy, ease. A+++ Would insure stuff again!"
"Thanks so much for the fantastic rating, Christopher! We are so glad you had a positive experience with us here on State Farm Agent Kathy Song’s Team. If there is anything we can do for you in the future, just give us a shout! "
Anthony Shivers sr
March 30, 2026
"Had a good agent named Liz that really helped me out this morning"
"Anthony, thanks for this review. Here on State Farm Agent Kathy Song’s Team in Valencia, we truly value all opinions. "
Rosa Garcia
March 28, 2026
"Siempre tengo muy buenas experiencias con todos, pero esta vez Keila me ayudo y contesto mis preguntas muy profesionalmente. Me gusta mucho esta oficina porque son muy eficaz y bilingüe"
"Thank you so much for the 5-star rating, Rosa! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Fernando Diaz
March 27, 2026
"I had an excellent experience working with Keila at Kathy Song State Farm Insurance. From the moment I spoke with her, it was clear she is incredibly knowledgeable and truly understands the ins and outs of car coverage. She took the time to explain everything in a way that was easy to understand, and she patiently answered all of my questions without making me feel rushed.
What really stood out was her professionalism and genuine willingness to help. She made sure I felt confident in my coverage choices and went above and beyond to ensure I had the information I needed to make the best decision. It’s not every day you come across someone who is both highly skilled and so dedicated to great customer service.
I highly recommend reaching out to Keila if you’re looking for reliable, honest, and thorough assistance with your insurance needs."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kathy Song’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Valencia ."
Aida Casas
March 26, 2026
"I’ve had a great experience working with everyone in the office especially Keila. They always help me with any requests I have and respond quickly in a professional and timely manner. It’s really reassuring to know I can count on their support whenever I need it. ⭐️"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kathy Song’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Valencia ."
Brad Melliere
March 20, 2026
"Super-responsive and easy to work with!!!"
"Thanks, Brad! We are forever grateful and appreciate you as our customer. "
Arpy Atmajian
January 29, 2026
"State Farm Insurance has been outstanding. Each time I call, their personnel have been incredibly kind, courteous, professional, helpful, and so pleasant to work with. They always go the extra miles, literally, to achieve what I have needed or desired. They also handle insurance claims extremely well. Not one bad experience with them in the last few years. Thank you to their entire team for their excellent customer services!!!!"
"Thank you so much for the 5-stars, Arpy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Debbi Conger
January 19, 2026
"I have had a bad experience with Sauer Insurance company, so I called Kathy Song and she listened to me and provided a solution to my issue. I appreciate this company and have been with State Farm for over 25 years."
"Thanks so much for the fantastic rating, Debbi! We are so glad you had a positive experience with us here on State Farm Agent Kathy Song’s Team. If there is anything we can do for you in the future, just give us a shout! "
Steven Mijares
January 14, 2026
"Keila was extremely helpful and knowledgeable."
"We appreciate your kind words and appreciate you!"
Christina V.
January 8, 2026
"Liz from Kathy Song’s team is amazing. Really went out of her way to understand our need and find a solution to fit. As a 33 year State Farm client this is always a plus & reminder of why I chose State Farm."
"Thank you, Christina! 33 years of loyalty means so much to us. We are here to continue to try our best."
Danny Park
January 8, 2026
"I want to give shoutout to Liz for her consistent friendly customer service! Ive been with the team for close to 10 years, Liz and the team is always helpful and very easy to work with. I would recommend to anybody whos in need of the service!"
"Thank you for your kind words! Liz is a tremendous asset to our team. We appreciate your loyalty and continued support for our small business."
Jorge Corpuz
November 20, 2025
"Im happy with my state farm insurance. I had a great customer service when my daughter got into accident. Tim helped me out and answer all my questions. Keep it up!"
"Thank you Jorge! I’m glad Tim was able to assist you during this stressful situation. Your family’s peace of mind is important to us and we take great pride in being there during the unexpected. "