State Farm® Insurance Agent Kathy Song

"I am a very pleased customer with State Farm, they are friendly, patient and take that extra time to make sure I understand my policy and what options I can take to keep me covered. I don't feel like just a client, they make me feel as if I am part of the State Farm Family."

"I can't say enough about agent Susie Friend who is now at the office of Kathy Song. She has been taking care of my insurance needs for the past 20 years while working at another State Farm agents office, until retirement closed the doors. Susie is the most proactive, hard working business person I've ever had the pleasure of working with. Kathy Song is very lucky to have her!! If you are looking for an insurance agent that will always have your back, look no further than Susie Friend!!"

"Great customer service! I have been working with Susie for years and she has always been incredibly helpful."

"Susie is the best she has always taken great care of me ive been with State Farm since 1978 when I bought my first house thank you for having you on you team!"

"Outstanding customer service! Liz and her team have gone out of their way anytime I've needed help or had questions. Thank you and keep up the great work! We need more customer service professionals like these."

"Kathy at State Farm and her team are great! They always call me for payment reminders or even when my policy is coming up for renewal. They are always a phone call away when I need them. I used to hate calling my previous insurance company but they make it so easy to talk to and take the time to review my policy."

"My family has been insured with Kathy’s office for years! Her staff is always so attentive and always find a way to make our insurance more affordable. Joseph also speaks Spanish which helps considering insurance doesn’t come easy for everyone. Love you guys!"

"I really have enjoyed being a State farm customer with Kathy song I can tell you that they bend over backwards for you make sure that everything that you pay for is what you get in return thank you for working with me and getting through the tough times"

"Liz has been fantastic and is always ready to help. You can count on her being professional, nice, and genuinely focused on helping her clients. She goes out of her way to provide support and clarification, making every interaction smooth and easy. I have found her to be trustworthy, honest, and consistently reliable."

"Angie is such a great resource and has excellent customer service! She’s very informative when I have questions about my coverage or even when I need to make payment arrangements. She’s always willing to help and show up for her clients!"

"Kathy's office is amazing. All her staff is so helpful and patient. 10/10 service! Definitely recommend them."

"Liz and the team are some of the most helpful and friendly people that I have ever had the chance to work with. They have never made me feel bad for asking a question and always go above and beyond to make sure that I understand what they are saying. I cannot recommend them enough for any insurance related needs!!"

"The Team at Kathy Song are always on your side. Quick to respond and get stuff done."

"Susie is the best. Always helpful and quick in response addressing our needs."

"I love this agency, they are very nice and friendly, everything i need they will take care of right away, they all know me with my first name and last name, Great Service, Great Pricing, and VERY friendly people. Thank you, Thank you and Thank you again!"

"Liz was very very helpful with helping me be informed of the increase in my insurance as well as other concerns of mine! I had gone to a different agency the other week at Burbank and the customer service was terrible. They were very vague and condescending with the questions I had. Luckily, Liz had amazing customer service! Every concern and question I had she answered with grace, and even went on to explain further. A great conversationalist and very friendly. Will definitely go to her if I have any troubles or concerns."

"I have been lucky enough to have had experienced working with this incredible team. Liz and her amazing team have met all my expectations, such as providing easy to understand explanations and taking the time to understand my situation. Insurance can feel overwhelming, but this agency made the process straightforward and stress-free! Thank you for all the support!"

"As someone who’s young and new to car insurance, I was pretty overwhelmed with everything, and most insurance agents made me feel worse not knowing every little detail about insurance. However, Liz was incredibly helpful, she explained everything in detail with no judgement, answered all my questions, and made sure I understood my coverage. She made the whole process easy and stress-free. Highly recommend!"

"Angeline was amazing to work with! She made adding the new car to the insurance process quick, easy, and stress-free. Super knowledgeable, responsive, and truly cared about getting me the best deal. Highly recommend her to anyone looking for great service!"

"Been insured with State Farm for years. They’re always reliable and quick to respond. Joseph has been great at answering all my questions and getting me quotes fast. He made sure I had the best premium for my needs. Would highly recommend!"

"I’ve been with State Farm Insurance for several years now, and I couldn’t be happier with their service. The claims process is smooth and efficient, and my local agent Joseph is always available to answer questions or help adjust my policy when needed. Their rates are competitive, and I appreciate the bundling options for auto, home, and life insurance. Overall, I feel well taken care of and confident in my coverage. Highly recommended!"

"I have been with this office for over 30 years. When it was owned by Lisa Wagner and now by Kathy Song. The customer service has never changed. It’s always been amazing. My usual contact is Susie Friend and she is amazingly efficient and always friendly. I feel like these are old friends not just my insurance company."

"I recently renewed my car insurance with State Farm in Valencia, Ca. The initial bill I received was quite high so I called and spoke to Liz in the local office. After a couple of calls back and forth Liz was able to reduce my bill which made me very happy. We discussed my mileage and deductibles and came up with a very competitive price. Liz was very courteous, patient and knowledgeable. I would recommend this State Farm office to everyone in the Santa Clarita area. Thanks, Liz. Bob B."

"I was for sure threatened by my car finance department about me not having the proper car insurance,so I reached out to who I call them,"jake from state farmland for sure they took care of me with out a huge down payment like the rest of the provider's, so I want to thank them with everything"

"This agency is by far the friendliest most responsive I have ever dealt with. Kathy and her team exceeded all our expectations and I’m so happy with our coverage and service . Thank you Kathy!"